Shipping Policy

Shipping and Delivery

Local Pickup

Tasmanian customers can select the free pickup option at checkout. Your order will be waiting for you at the Hydro Oasis shopfront, Shop 2, 322 Hobart Road, Youngtown TAS 7249, open 9am to 5pm, seven days a week. Hydro Oasis handles HydroFarms pickups, so mention HydroFarms and your order number at the counter. We will email you as soon as your order is ready to collect.

Australia Wide Delivery

HydroFarms always aims to discretely ship your order within 48 hours of purchase Australia wide. Depending on the size of your purchase HydroFarms will either use Australia Post for shipping for lightweight and small orders, or TNT/FedEx for larger shipments. A tracking number will be emailed to you as soon as your purchase is despatched with delivery expected within 14 days of purchase to all Australian locations (Except where there is extenuating circumstances beyond our control). Shipping prices vary by location and shipment size so please refer to checkout for shipping costs or free shipping eligibility.

International Shipping

At HydroFarms, we love to accommodate our foreign legion of fans but arranging shipping can be complex. So if you find what you like in our store then please reach out to us at sales@hydrofarms.com.au for custom pricing and shipping to your location.

Free Shipping for Orders over $500

Spend over $500 in one transaction and your order ships anywhere in Australia free of charge, provided the whole shipment is under 20kg. Heavier orders still attract freight: $75 for 20kg to 25kg, and $125 over 25kg. That is why bulky items such as trimmers, dehumidifiers, coco and garland trays are not covered. Under $500, shipping is calculated by weight at checkout and starts at $16. If the calculated freight looks wrong for your order, call us on 0483 364 836 and we will work out the most economical option for you.